Ry Crozier

Editor-in-Chief

Ry Crozier has reported on the technology sector for 25 years.

Crozier re-joined iTnews in 2015, after previous stints as a journalist at the University of New South Wales and Electronics News.

Recent articles by Ry Crozier

David Jones invites all parts of its business to embrace data

David Jones invites all parts of its business to embrace data

Sets up data community, hires a business ‘translation’ team.
Ry Crozier Sep 4 2025 11:09AM Governance
DuluxGroup taps SAP to drive sales in Bunnings stores

DuluxGroup taps SAP to drive sales in Bunnings stores

Tackles retail execution and margin erosion in long-running program of work.
Ry Crozier Sep 1 2025 5:43PM Software
Qantas is building a group-wide AI capability

Qantas is building a group-wide AI capability

Aims to taps improve service, cut inflight food waste.
Ry Crozier Aug 28 2025 2:04PM Strategy
Swinburne Uni folds DocuSign into processes across organisation

Swinburne Uni folds DocuSign into processes across organisation

On track to be operational in 21 functional areas by year-end.
Ry Crozier Aug 28 2025 12:50PM Governance
Western Sydney University targets file-sharing sites hosting stolen data

Western Sydney University targets file-sharing sites hosting stolen data

After its SSO breach.
Ry Crozier Aug 28 2025 11:20AM Security
Coles eyes AI to keep shelves stocked in next viral recipe trend

Coles eyes AI to keep shelves stocked in next viral recipe trend

After TikTok caused a run on cottage cheese.
Ry Crozier Aug 27 2025 6:54AM Emerging Tech
Exetel fined $694k over system 'vulnerability' for mobile number porting

Exetel fined $694k over system 'vulnerability' for mobile number porting

Ported numbers used to steal from bank accounts.
Ry Crozier Aug 27 2025 6:44AM Security
Qantas makes architectural changes to its API management platform

Qantas makes architectural changes to its API management platform

Details several years of work.
Ry Crozier Aug 26 2025 6:42AM Cloud
UGL digitised work order planning after winning electricity contract

UGL digitised work order planning after winning electricity contract

Experiments with field data capture using vehicle-mounted cameras.
Ry Crozier Aug 25 2025 6:55AM Software
Chemist Warehouse runs AI on HR shared inbox

Chemist Warehouse runs AI on HR shared inbox

Drafts responses that HR team can tweak and send.
Ry Crozier Aug 22 2025 6:11AM HR
CBA to keep roles it had reviewed after installing AI bot

CBA to keep roles it had reviewed after installing AI bot

Staff want to be part of the emerging technology conversation.
Ry Crozier Aug 21 2025 1:27PM Emerging Tech
CBA keeps pushing limits of its Workday environment

CBA keeps pushing limits of its Workday environment

Has 20 extension apps now in production.
Ry Crozier Aug 21 2025 6:32AM HR
University of Melbourne reprimanded for using wi-fi data to identify protesters

University of Melbourne reprimanded for using wi-fi data to identify protesters

Long-feared "function creep" materialised.
Ry Crozier Aug 21 2025 6:15AM Networking
Greater Western Water's billing system data issues laid bare

Greater Western Water's billing system data issues laid bare

Looming go-live saw data validation checks relaxed.
Ry Crozier Aug 20 2025 6:32AM Security
TPG Telecom reveals iiNet order management system breached

TPG Telecom reveals iiNet order management system breached

Data accessed.
Ry Crozier Aug 19 2025 9:27AM Security
Flight Centre Corporate now has a single observability strategy and tool

Flight Centre Corporate now has a single observability strategy and tool

Across 95 countries.
Ry Crozier Aug 19 2025 6:50AM Cloud
Australia Post brings Starlink to 270 post offices

Australia Post brings Starlink to 270 post offices

To improve banking and postal service availability and reliability.
Ry Crozier Aug 19 2025 6:21AM Telco/ISP
Suncorp deploys Duck Creek at AAMI

Suncorp deploys Duck Creek at AAMI

Ahead of broader rollout across Australian insurance businesses.
Ry Crozier Aug 15 2025 6:10AM Financial Services
Coles Group to test agentic AI on staff leave booking

Coles Group to test agentic AI on staff leave booking

Plans to augment months-old assistant.
Ry Crozier Aug 14 2025 6:37AM HR
CBA's leaders are keeping a close watch on AI metrics

CBA's leaders are keeping a close watch on AI metrics

Value realisation firmly on the executive radar.
Ry Crozier Aug 13 2025 2:54PM Financial Services

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