TPG Telecom using AI to chase better customer NPS
Jun 3 2026Taking action to maintain service quality and keep customers happy.
Taking action to maintain service quality and keep customers happy.
New spur from SMAP transcontinental cable system across Bass Strait.
Prompts reshuffle in Data & AI function.
Upskilling and reskilling needed at an unprecedented scale.
Says it will incentivise further fast fibre investment.
Faces sizable spectrum renewal bill in mid-2031.
Tries to attract a "like-minded long-term partner".