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Authors
Eleanor Dickinson
Associate Editor
Eleanor Dickinson has a more than a decade of journalism experience spanning news and business in the UK, the Middle East and Asia Pacific.
Before joining
iTnews
, she spent almost six years covering the IT channel for
ARN
in Sydney.
Send a message to Eleanor
Recent articles by Eleanor Dickinson
WA Health rolls out $104m digital medical record system
Part of $247 million EMR program.
Eleanor Dickinson
Sep 4 2025 4:05PM
Software
NSW Education turns to Deloitte for HCM program delivery
Will migrate to SAP SuccessFactors.
Eleanor Dickinson
Sep 4 2025 11:05AM
HR
Gov offers another $475m compensation for Robodebt victims
Follows appeal against $1.8 billion settlement reached in 2020.
Eleanor Dickinson
Sep 4 2025 10:22AM
Software
Lion migrates staff onboarding process from SAP into ServiceNow
Eyes HR "digital optimisation" and payroll uplift.
Eleanor Dickinson
Sep 4 2025 6:30AM
HR
NSW government unveils new Office for AI
Housed within Digital NSW.
Eleanor Dickinson
Sep 4 2025 6:20AM
Software
NSW Digital Minister urges PEXA to improve outage reporting
Follows 35 "significant" disruptions in 2025.
Eleanor Dickinson
Sep 3 2025 2:54PM
Financial Services
Department of Health to centralise SecOps model
Issues tender for broad set of cyber capabilities.
Eleanor Dickinson
Sep 2 2025 1:44PM
Security
NSW gov to use AI to speed up major development assessments
Could lead to faster data centre approvals.
Eleanor Dickinson
Sep 2 2025 1:02PM
Software
SBS plans networking overhaul of broadcast backbone
Over a three-year program.
Eleanor Dickinson
Sep 2 2025 6:32AM
Networking
QBE Insurance Group hunts new data and analytics chief
Interim appointed as Sonya Crosby retires.
Eleanor Dickinson
Sep 1 2025 6:30AM
Software
Macquarie Bank shores up AI readiness with 'Knowledge Platform'
Built using Google Cloud's infrastructure.
Eleanor Dickinson
Sep 1 2025 6:30AM
Cloud
DPV Health revamps vulnerability management with automated attack simulation
Podcast: With former CIO Noel Toal.
Eleanor Dickinson
Sep 1 2025 6:00AM
Security
TfNSW's network services deal with Datacom hits $190m
Adds more products to five-year agreement.
Eleanor Dickinson
Aug 29 2025 6:25AM
Networking
DTA trials AI to assist Digital Marketplace application reviews
Conducts proof-of-concept with 268 previous applications.
Eleanor Dickinson
Aug 28 2025 6:45AM
Software
Woolworths cuts Big W loose from shared technology stack
Follows the department chain's $35 million loss.
Eleanor Dickinson
Aug 27 2025 3:42PM
Hardware
Home Affairs adds SecOps to new cyber risk overhaul
System risk profiles create "red flags" for SecOps teams to act on.
Eleanor Dickinson
Aug 27 2025 6:53AM
Security
Telstra Health to lead My Health Record data architecture overhaul
Will focus on health system interoperability.
Eleanor Dickinson
Aug 25 2025 2:38PM
Software
ANZ eyes 'compound' gains from GenAI
Follows adoption of ServiceNow’s Now Assist.
Eleanor Dickinson
Aug 25 2025 6:51AM
Financial Services
Defence's ERP bill with IBM hits $575m
After new consultancy deal.
Eleanor Dickinson
Aug 25 2025 6:49AM
Cloud
Serco connects dispersed workforce through ServiceNow-backed platform
Three-quarters of contractors deployed to different sites.
Eleanor Dickinson
Aug 21 2025 1:40PM
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