Financial Services

CBA modernises its banking core

CBA modernises its banking core

Treads common migration path to newer cloud-native platform.
Ry Crozier Oct 8 2025 6:38AM Financial Services
PEXA's group CTO to leave next month

PEXA's group CTO to leave next month

With a new tech leader appointed.
Ry Crozier Oct 6 2025 10:52AM Financial Services
QBE shifts cyber leadership to the US

QBE shifts cyber leadership to the US

Interim cyber lead secures permanent position.
Zachariah Kelly Oct 3 2025 6:30AM Training & Development
Bendigo and Adelaide Bank is finding hardship in customer calls with AI

Bendigo and Adelaide Bank is finding hardship in customer calls with AI

Aims to surface detections to contact centre staff in real time.
Ry Crozier Oct 1 2025 3:56PM Financial Services
Insignia Financial consolidates its tech systems

Insignia Financial consolidates its tech systems

Podcast: Standardises on single observability platform, prepares for AI.
Kate Weber Sep 29 2025 6:15AM Software
Insignia Financial to move its entire VMware environment into the cloud

Insignia Financial to move its entire VMware environment into the cloud

Around 4000 machines to be moved.
Ry Crozier Sep 26 2025 6:40AM Financial Services
GIO deploys 'Postie Pat' to streamline offshore claims routing

GIO deploys 'Postie Pat' to streamline offshore claims routing

Virtual assistant optimises personal injury claims process.
Eleanor Dickinson Sep 25 2025 5:58AM Financial Services
NAB wants more customers onboard with AI

NAB wants more customers onboard with AI

Sees need for further education on benefits.
Ry Crozier Sep 24 2025 6:05AM Financial Services
CBA builds Lumos, an AI-driven accelerator to prepare applications for cloud

CBA builds Lumos, an AI-driven accelerator to prepare applications for cloud

Enables tens of applications per quarter to be modernised.
Ry Crozier Sep 23 2025 6:39AM Cloud
Beyond Bank levels up frontline ops with refined data strategy

Beyond Bank levels up frontline ops with refined data strategy

Podcast: with CIO and group executive for technology Stevie-Ann Dovico.
Eleanor Dickinson Sep 15 2025 6:01AM Strategy
ING Bank Australia cuts days off rate renegotiation, loan top-ups

ING Bank Australia cuts days off rate renegotiation, loan top-ups

Digitises more of its mortgage processes.
Ry Crozier Sep 12 2025 6:45AM Financial Services
Bendigo Bank set to axe 145 "jobs" in technology division

Bendigo Bank set to axe 145 "jobs" in technology division

Impacting 637 workers.
Eleanor Dickinson Sep 11 2025 12:29PM Financial Services
Lendi Group unveils agentic AI-powered home loan 'guardian'

Lendi Group unveils agentic AI-powered home loan 'guardian'

Wants to be an "AI-native" organisation by mid-2026.
Ry Crozier Sep 11 2025 6:47AM Financial Services
NAB makes cuts to technology and enterprise operations division

NAB makes cuts to technology and enterprise operations division

Second 'big four' bank to reduce staff.
Ry Crozier Sep 10 2025 10:26AM Financial Services
ANZ's technology division to be impacted by planned cuts

ANZ's technology division to be impacted by planned cuts

Bank to cut 3500 staff, 1000 contractors.
Ry Crozier Sep 9 2025 4:28PM Financial Services
NSW Digital Minister urges PEXA to improve outage reporting

NSW Digital Minister urges PEXA to improve outage reporting

Follows 35 "significant" disruptions in 2025.
Eleanor Dickinson Sep 3 2025 2:54PM Financial Services
Macquarie Bank shores up AI readiness with 'Knowledge Platform'

Macquarie Bank shores up AI readiness with 'Knowledge Platform'

Built using Google Cloud's infrastructure.
Eleanor Dickinson Sep 1 2025 6:30AM Cloud
ANZ eyes 'compound' gains from GenAI

ANZ eyes 'compound' gains from GenAI

Follows adoption of ServiceNow’s Now Assist.
Eleanor Dickinson Aug 25 2025 6:51AM Financial Services
Jobs at risk as 'significant' restructure hits ANZ tech teams

Jobs at risk as 'significant' restructure hits ANZ tech teams

Union starts urgent consultations.
Eleanor Dickinson Aug 19 2025 12:33PM Financial Services
IAG uses GenAI to decide whether to send tradies for 'make safe' repairs

IAG uses GenAI to decide whether to send tradies for 'make safe' repairs

Builds model in Google Cloud.
Eleanor Dickinson Aug 18 2025 6:30AM Cloud

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